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Accenture Hiring Customer Contact Messaging Associates in Bengaluru (0-1 Years Exp)



​[New Opening] Accenture Hiring Customer Contact Messaging Associates in Bengaluru (0-1 Years Exp)

​Are you looking to kickstart your career with a global leader? Accenture is currently inviting applications for the position of Customer Contact Comms New Associate in the vibrant city of Bengaluru!

​If you have excellent communication skills and a passion for helping people, this is the perfect entry-level opportunity for you.

​Job Overview

  • ​Company: Accenture
  • ​Role: Customer Contact Comms New Associate
  • ​Location: Bengaluru, India
  • ​Experience: 0 to 1 Year (Freshers Welcome!)
  • ​Qualification: Any Graduation
  • ​Job No: AIOC-S01625923

​What Will You Do?

​As part of the Customer Support vertical, you will be the voice (and text) of the brand. Your goal is to provide a seamless Omnichannel experience—meaning you'll help customers across various platforms like chat, email, and messaging.

​Key Responsibilities:

  • ​Resolve Queries: Manage and resolve customer questions effectively.
  • ​Escalation Handling: Handle complaints from dissatisfied customers with empathy and provide the best possible solutions.
  • ​SLA Management: Ensure all faults and complaints are closed within the required timelines.
  • ​Cross-Channel Support: Work across digital touchpoints (text, chat, and mobile) to ensure a consistent brand experience.

​What Accenture is Looking For

​Accenture values "Human Ingenuity." To succeed in this role, you should have:

  • ​Effective Communication: Strong written and verbal skills are a must.
  • ​Problem-Solving: Ability to handle disputes and routine problems using general guidelines.
  • ​Team Spirit: Ability to work well within a team and support your supervisor.
  • ​Flexibility: You should be comfortable working in rotational shifts.
  • ​Deadline Driven: A proactive approach to meeting deadlines and targets.

​Why Join Accenture?

​Joining Accenture isn't just about a job; it’s about growth. You will be part of a team of 784,000+ people worldwide.

  • ​Inclusive Environment: Work in a workplace free from bias where everyone belongs.
  • ​Holistic Well-being: Support for your physical, mental, and financial health.
  • ​Continuous Learning: Get access to world-class certifications and diverse work experiences.

​How to Apply

​Ready to take the leap? Don't wait, as these roles fill up fast!

  1. ​Visit the official Accenture Careers page.
  2. ​Search for Job No: AIOC-S01625923.
  3. ​Upload your updated CV and fill in your details.

    4. ​Important Note: Accenture never asks for payment for recruitment. If someone asks you for money to secure a job, it is a scam. Stay safe!

    Apply Now

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